Welcome to Primo Plugins. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (the “Terms of Service”). Please read them carefully.
- Acceptance of Terms
By accessing or using Primo Plugins (“the Site”), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use the Site. - Description of Service
Primo Plugins provides WordPress plugins and related services (the “Service”). We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. - Registration and Account Security
You agree to provide accurate and complete information when creating an account.
You are responsible for maintaining the confidentiality of your account password and are responsible for all activities that occur under your account. - License and Use
Our WordPress products are open source software, licensed under the license included with product zip file, which will generally be GPL v2 or v3. - Payments and Refunds
All payments for our products and services are processed securely with Stripe. Your credit card information, or details of other payment methods, is never stored on our servers and never even touches our servers.
We offer a 14-day money-back guarantee on our products. If you are not satisfied with our product, you may request a refund within 14 days of your purchase. To initiate a refund, contact us via the contact form on the Site. - Support
We provide support for our products through our support channels, which is primarily email. Please visit your Primo Plugins account dashboard to initiate a support request. Support is only available to customers with an active subscription. - Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, and software, is the property of Primo Plugins or its parent company Thermal Belt Software, LLC and is protected by intellectual property laws.
You agree not to copy, modify, or distribute our content without our permission. - Termination
We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users of the Service, us, or third parties, or for any other reason. - Disclaimer of Warranties
The Service is provided on an “as is” and “as available” basis. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. - Limitation of Liability
To the fullest extent permitted by law, Primo Plugins or Thermal Belt Software, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or (vi) the defamatory, offensive, or illegal conduct of any third party. - Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. - Changes to the Terms of Service
We reserve the right to modify these Terms of Service at any time. We will notify you of any changes by posting the new Terms of Service on the Site. Your continued use of the Service after such changes constitutes your acceptance of the new Terms of Service. - Contact Information
If you have any questions about these Terms of Service, please contact us using the contact page on the Site.